Tuesday, February 26, 2008

Comcast's Revolting Tactics

Yesterday a really important meeting was held at Harvard to discuss net neutrality. Among the speakers were FCC Chairman Kevin Martin, US Rep. Markey, Yochai Benkler and David Cohen, EVP of Comcast.

Comcast's throttling of BitTorrent traffic was the impetus for this meeting and they were obviously under fire from a lot of powerful critics. At this open meeting, Comcast did something so despicable that I would cancel any money I pay them, did I actually pay them for anything.

After rumors swirled throughout the meeting that Comcast had paid disinterested people as seat-fillers, they finally came out an confirmed that, in fact, they did. Truly interested individuals were blocked from entering as these paid seat-warmers slept through the important meeting. See here and here.

Head over here to contact Comcast and let them know how ridiculous their tactics are.

14 comments:

Alex Klein said...
This comment has been removed by the author.
Alex Klein said...

Kevin,

Here is the letter I just sent Comcast's SVP.

--------------

Dear Mr. Germano,

I cannot believe you company paid people to sleep through one of this year's most important discussions about the regulation of the internet. I am interested in hearing why you think this was acceptable.

Additionally, I will be asking my parents (who defer to me on issues of technology) to cancel their Comcast service. Comcast's embarrassing customer service, extended delays, antagonistic and illegal regulation policies, and disrespect for the people who really wanted to be at that meeting at Harvard are reason enough.

I anxiously await a reply, but I've already accepted the fact that I won't get one -- at least one actually from you.

Thank you for giving people the ability to contact you. I respect that.

Alex Klein
Duke University '11

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